Privacy Policy

This Privacy Policy explains how SmartPromptsAI (“SmartPromptsAI,” “we,” “us”) collects, uses, and shares information when you visit our website or submit information through our intake form for Customer Support Chat Pack (USA).

Plain-English version: we use your info to respond, scope work, and deliver the service. We don’t sell your info.

Information we collect

Information you submit through our intake form (e.g., name, email, company, support context, links, policies, examples you provide).
Basic technical data that websites typically process (e.g., IP address, device/browser info) for security and performance.

How we use information

To respond to your request, confirm scope, and communicate asynchronously.
To deliver project work (workflows, templates, documentation) based on the information you provide.
To protect our service and prevent abuse (security, fraud prevention).

How we share information

We share information only as needed to operate the website and deliver communication. Examples:

Fillout (intake form collection and processing).
Cloudflare (hosting via Cloudflare Pages and traffic protection).
Mailgun (sending intake notifications and operational emails).

We do not sell personal information. We do not share your information with third parties for their own marketing.

Data retention

We retain information for as long as needed to respond to your request and deliver work, and as reasonably necessary for record-keeping and security. If you want deletion, contact us (see “Contact” below). Some data may remain in backups for a limited period.

Security

We use reasonable administrative and technical safeguards appropriate for a small, scoped service engagement (least-privilege access, time-limited access where applicable, and secure handling practices). No internet system is 100% secure, but we try not to be reckless.

Cookies and analytics

We may use essential cookies or similar technologies needed for site operation and security. If we add analytics or marketing tracking later, we will update this policy.

Your choices and rights

Depending on where you live, you may have rights to access, correct, or delete personal information. We will honor reasonable requests. For California residents, we do not sell personal information and we do not share it for cross-context behavioral advertising as defined under applicable law.

Children’s privacy

This service is intended for business users and is not directed to children.

Contact

For privacy questions or requests, email: admin@smartpromptsai.ai

Changes to this policy

We may update this policy as our process evolves. We will change the “Last updated” date at the top when we do.